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SUPPORT

FREQUENTLY ASKED QUESTIONS

Can I use any network with the PARATUS Smart Watch?


Yes. We work with you and the network provider you choose to provide a smooth set-up and implementation experience.




What is your shipping policy?


We develop shipping policies specific to each client depending on their country's rules and regulations.




What happens if we receive a defective product?


All of our products are caefully crafted with a team dedicated to perfecting each detail. However, if you receive a product that is not working, we will replace it.




Has the watch been used for COVID-19 tracing?


Yes. The watch is currently being used in several countries with great results.





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